Privacy Policy | Smoking Chili Media

This privacy policy sets out how we use and protect any information that you give us when you use this website.

Our Privacy Policy

In this policy, “We”, “Us”, “Our” refers to Smoking Chili Media Ltd, a company registered in England and Wales with Company Number 09805785 whose principal place of business is at Onega House, 112, Main Road, Sidcup, England, DA14 6NE.

This privacy notice aims to give you information on the collection and processing of your personal data that you may provide when you use our website or subsequently interact with us by wishing to purchase services from us, contact us over the phone, by email or via live chat or sign up to any of our mailing lists or take part in any online competition or form filling questionnaire we may hold.

It is important that you read this privacy notice (and any other related privacy notices that we may provide on specific occasions) when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Your Personal Data

Personal data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you for our legitimate interests;

Enquiry information – which may include your name, title, job title, company name, company address, email address and contact telephone numbers. You will provide this information to us through various means, for example when you fill out a form on the website or call us directly about any of our services.
Marketing and notification information – which may include your preferences in receiving marketing from us and your communication preferences. You will have provided this information if you have purposely filled in a form on the website or told us that you wish to be contacted about new or existing services that we have to offer.
Usage information – which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our 3rd party analytics tracking system which automatically collects this data. We may also collect some of this data as part of server logs and other similar technologies. This data is used to improve our website and services. For more information on cookies, please see our Cookie Policy.

Sensitive Personal Data

Unless we have made you directly aware, we do not collect any Special Categories of Personal Data about you which may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

If You Don’t Provide Personal Data

You don’t have to give us any of your personal data but, if you don’t, you are unlikely to receive our optimal customer service experience.

Keeping Your Personal Data Up-To-Date

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Sharing Your Personal Data

While we never share your personal information with non-affiliated companies, we may share your personal information we are required by law, or legal process to disclose that information – such as a court order.

Protecting Your Personal Data

We take every effort to try and protect your data by using administrative, technical, and physical measures to safeguard your personal information against loss, theft, and misuse, as well as against unauthorised access, disclosure, alteration, and destruction. When you enter your personal information on the forms within this website, we encrypt the transmission of that information using secure socket layer technology (SSL).

How To Contact Us

Questions, comments and requests regarding this privacy notice are always welcomed. You can contact us by emailing us at info@smokingchilimedia.com.

Your Legal Rights

You have lots of legal rights relating to your personal data including requesting access, correction, erasure, objection or restriction to processing, requesting transfer or withdrawing consent.

If you do decide to exercise your rights, we will need to request specific information from you to help us confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if we deem your request to be complex or you have made a successive number of requests. In this case, we will notify you and keep you updated.

Changes To The Privacy Notice

We may change this privacy notice from time to time, to reflect how we are processing your data.

If we make significant changes, we will make this clear on our website or by such other means of contact such as email, so that you are able to review the changes before continuing to use the Smoking Chili Media Ltd website and our services.

This privacy notice was last updated on 24th May 2018.

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Google Rating

5.0

Smoking Chili Media

Peter Sheridan

08:13 01 Nov 18

Great company to deal with, very responsive and their expertise is second to none.

Selin Gunel

12:23 19 Jul 18

Hi from Steps Dance Academy - Great working with Ali, Claire, Darren and the team. Incredibly knowledgable about SEO and fixing issues with our old website code. Always happy to answer any questions we had and have learnt a great deal from working closely with them the past couple of years. Looking forward to more success in the future. Thanks Selin

Matt Reynolds

17:42 25 May 18

MattReynoldsPhotography.co.uk - I'm blown away by the results we've had since starting to work with the Smoking Chili Media team. Leads, inquiries and sales are up since our SEO campaign really kicked in after month 3. The guys are always on hand to help answer any questions we have about the SEO and social media process. So I can't recommend them enough. Great team, great service, great service, great results! Thanks Matt Reynolds. --

Katie Whitney

19:42 11 Jan 18

Just wanted to say a big thank you to Ali and all the team at Smoking Chili Media for all their help with our recent online marketing campaign. They helped us greatly improve our Google Merchant Centre and Google Local presence as well as optimising our site so potential clients could find us through Google natural search. We’ve seen inquiries, phone calls and business increase as a result so we’re happy to recommend them to other businesses in the Bournemouth, Poole and Christchurch area.

Nigel Rumsey

18:08 22 Dec 17

David Lloyd Leisure - Dartford has been working closely with Smoking Chili Media throughout 2017. Our initial aim was simply to grow our face book following, however the team at Smoking Chilli took this to a whole new level. As well as dramatically increasing our face book following we have seem dramatic increases in member (and indeed non member) engagement creating a real feeling of 'clubiness' throughout our member base. This engagement, as well as amazing in club marketing (thanks Claire) has boosted member attendance at every social event this year which drives our retention as well as additional spend. Smoking Chilli has also been instrumental in raising the profile of the club within the local community which has driven non member club visits, leading to new member sales. If you are looking for a team who will deliver on every level and drive your online marketing to new heights then look no further than Smoking Chili. Thanks guys.

Terry Dempsey

13:03 22 Dec 17

Ali is amazing, knows bucket loads about marketing strategy and has taken our SEO, social media strategy and web site optimisation to a whole new level, Claire is a design legend and now designs our products, Darren is cool as you like and drives the operation forward with his never ending reserves of energy. The rest of the support team are also fantastic. All in all a great team, extremely knowledgeable and accommodating and very happy to recommend them to anyone out there.

Sam Samuel

12:38 24 May 17

A very professional and thorough service with attention to detail. The guys were easy to work with, constantly fed back information and results with further recommendations where necessary. Clearly at the forefront of their game we gained a full understanding of what Google recognises as positive. We highly recommend you take a look at this property.

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